Contact us

Our team aims to give every user fast, friendly, and qualified support. Whether you are new to automated trading or already manage a large portfolio, we are ready to answer questions, explain features, and help solve problems. Fill in the contact form, and a support specialist reviews your request and replies as quickly as possible, usually within one business hour.

By creating an account, you agree to our Privacy Policy and Terms of Use.

Our office

Port of Spain office
Independence Square, Port of Spain, Trinidad and Tobago
Mon to Fri 8:00 to 16:30 AST

Company details on this page are illustrative placeholders pending verified operator data.

Support desk

Client Support and Compliance answers at [email protected], usually under 5 minutes on chat, one business hour by email.

Opening an account

Registration, the verification call, investor profiles, and document questions are answered before any commitment. The getting started guide mirrors the full path.

Deposits and withdrawals

Card timing, bank transfer windows, limits, and payout status questions are covered by the methods page and the withdrawal policy.

Platform features

Strategy settings, alerts, reports, and the BTC 800 engine itself are documented under Products and services.

Documents

Terms, privacy, risk disclosure, and the complaint procedure are listed under Documents in the menu.

Complaints

Formal complaints follow a written route with timelines and escalation. Start on the Complaints page.